01
Intake
Answer questions about your symptoms and goals.
A short, confidential intake form designed for provider review.
Less than 10 minutes
Process
How Lumora
care works.
Start with a private assessment. A licensed provider reviews fit and safety before any treatment is recommended.
How it works
Care from intake
to delivery.
02
Provider review
A licensed clinician reviews your assessment.
Your provider determines whether treatment is appropriate.
Typically within 24 hours
03
Plan + delivery
Treatment ships when prescribed.
You see pricing before committing to a recommended plan.
Timing varies by protocol
How care works
Four steps.
One provider-led path.
Lumora is not a checkout flow. A licensed provider reviews fit and safety before treatment.
- 01
Assessment
Share goals, history, medications, and symptoms through a secure Lumora entry point.
- 02
Provider review
A licensed provider evaluates eligibility, contraindications, labs where indicated, and treatment fit.
- 03
Plan and pricing
If treatment is appropriate, you see the recommended plan and pricing before committing.
- 04
Ongoing care
Your plan can be adjusted, paused, or stopped based on response and safety.
Pharmacy and sourcing
Medication comes
after review.
Medication is dispensed only when prescribed by a licensed provider and filled through licensed pharmacy partners.
- No automatic prescribingA provider can decline treatment or recommend a different path.
- Pricing before commitmentYou see plan details and pricing before checkout or ongoing care begins.
- Licensed pharmacy fulfillmentPrescribed medications are dispensed by licensed pharmacy partners.
From patients
A clearer care path.
My provider explained the tradeoffs clearly before I made a decision.
The process was direct, private, and easier to understand than a traditional office visit.
Individual results vary. Treatment is prescribed only when clinically appropriate after provider review.
Process FAQ
Questions about
the process?
Do I need a credit card to start?
No. The initial assessment is free to start.
How fast is provider review?
Timing depends on the care path and whether labs or follow-up information are needed. Many reviews begin within one business day.
Can a provider say no?
Yes. Treatment is recommended only when clinically appropriate.
Ready when
you are.
Begin with an assessment. Your provider determines whether treatment is appropriate.
Important information
Lumora may prescribe FDA-approved or compounded medications when clinically appropriate. Compounded medications are not approved by the FDA and are dispensed by a licensed pharmacy under provider supervision.